If you are having troubles finding where your purchase is or accessing your purchase. Please double check your email and be sure to check your spam or junk folder as well.

Be sure to add emails from us to your white-list and safe senders list.

When you make a purchase with us, you are sent an email instantly with your username and password to access the product. Note: on some payment systems you are required to setup your own username and password.

Also if you forget your password:

1. Click on the link at the bottom of the download page that says “Lost your password.”

2. Enter your email address that you purchased with.

3. Check your email to get your password and login.

Note: Each product has its own members area to log into.